Privacy Policy for Gamesmobi gaming brand by Etouch Mobile Solutions Pvt. Ltd. (ETouch)
This Privacy Policy describes how ETouch Mobile Solutions Pvt. Ltd. ("ETouch"," "we," "us," or "our") collects, uses, and shares information when you use our gaming brand, Gamesmobi, including our website and any related services (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us.
ETOUCH MOBILE SOLUTIONS PRIVATE LIMITED may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated.
1. Information We Collect
We collect information that you provide to us directly, such as when you create an account, make purchases, or contact us for support. The types of information we may collect include:
• Personal Information: Name, email address, date of birth, and other similar information.
• Account Information: Username, password, and other authentication credentials.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Communication Information: Correspondence and communications with us, including emails and support inquiries.
• Usage Information: Information about your interactions with our Services, such as game progress, preferences, and device information.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
• Provide and maintain our Services.
• Process payments and fulfill orders for subscription services or in-game purchases.
• Communicate with you, including responding to inquiries and providing customer support.
• Personalize and improve your experience with our Services.
• Analyze usage trends and optimize the performance of our Services.
• Comply with legal obligations and enforce our policies.
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
• With Service Providers: We may share information with third-party service providers who assist us in operating our Services, such as payment processors and analytics providers.
• With Affiliates: We may share information with our affiliates for internal business purposes.
• For Legal Purposes: We may disclose information in response to a legal request or to comply with applicable laws, regulations, or legal processes.
• With Your Consent: We may share information with your consent or as otherwise directed by you.
4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately so that we can take appropriate action.
6. How we use cookies
We use "cookies" to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third party service providers have their own privacy policies addressing how they use such information.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of the policy.
8. How long will we retain your information or data?
We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at techsupport@etouchmobile.net.
Thank you for choosing Gamesmobi. Your privacy is important to us.